When they installed my stove, the Installers made the decision to not remove my old stove's anti-tip device on the left of the wall and instead, install the new anti-tip device on on the right side. WELL, they screwed right into my waterline!!! It was not discovered until late that night AND at that point, it FLOODED my finished basement. All water had to be shut off in my home, Disaster restoration had to come to my home to re-mediate the water damage, emergency plumbing services, assessors, etc. When I called Home Depot, I was told they filed a claim and to go through MY homeowners for this!!! No one, no one that I have spent hours speaking to has followed through with anything. I have not yet received the remaining two appliance and NOT a representative of HOME DEPOT or their representatives have been helpful nor is anyone truly trying to help me.
Large selection of high quality products. You can find anything you'd need to work on your home.
Frequently has isles closed during the day to restock items that should be restocked before opening in the morning.
I'm a contractor. I don't have time to stand around with my thumb up my butt waiting around for Home Depot to do restocking. This should all be done before opening their doors.
I researched and waited until the time was right to order all new appliances for my kitchen. I finally purchased and without compromises ALL top of the line Samsung products. My purchase was on June 30, 2017. To date, ONLY my Stove and Convection Microwave were successfully delivered - The installers deceived me. They installed my stove and microwave and removed my appliances knowing full well that the remaining items were so damaged that they would not be accepted. They didn't even bring them into my home.
Home Depot is the Walmart of the home improvement world. Lower quality name brand stuff. If you really want high quality. Go to a real plumbing,painting,electrical etc supply store.
Well organized store. Staff is helpful and friendly.
After 3 attempts they have still not been able to provide me with products that are not significantly damaged. That is also 3 days I have had to take off of work - and yes, I spoke to lots of representatives throughout all of this, but no one is capable of ensuring what they say happens - AND it HASN'T. I have YET to be able to use my appliances!!! AND if you think this is the worst of everything, it is NOT!!! It does get worse and it should be UNACCEPTABLE!
Home Depot has been going down for years, you can't find any help , they always doing g stocking shelf's during the day , should be done after closing, and most importantly the works are usually knowledgeable in what they are doing . It is nothing like it was when they first started.
As a long-time customer of Home Depot and primarily the Milltown Store - this is not only by far my worst experience with them - it is my worst buying experience ever. I understand things go wrong - BUT it is unacceptable and it has to be unacceptable for not one person to actually do something to help the customer. I have to keep reminding myself that I am the customer, but I have not been treated as such.
I had the worst experience of my life with one of the biggest, if not biggest purchase, at the Milltown Home Depot.
The Home Depot is a US Hardware Store based in Milltown, New Jersey. The Home Depot is located at 401 S Main St, Milltown, NJ 08850, USA.
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